Why Come To Us?

Do you want to know the real reason why you should choose to visit Feather & Springs for your next bed purchase?

It’s because we are a local family business who passionately care… a lot!

Each and every one of our customers matters to us and is looked after as we would want to be ourselves. Offering you exceptional customer care is something we are proud of and lies at the very heart of Feather & Springs.

From the moment you become a Feather & Springs customer we will endeavour to offer you an unprecedented level of service that we genuinely believe cannot be bettered. For example, we insist that when you visit one of our showrooms you take as long as you wish in choosing the correct mattress for you as we appreciate how challenging a decision this can be. Did you also know that we are even prepared to open our showrooms ‘out of hours’ to a time that is more convenient for you? – nothing is too much trouble.

When looking for your next bed, why would you want to be steered into making an incorrect purchase by a high pressure salesman? Wouldn’t you much rather deal with someone who actually knows and cares about our products in a calm and relaxing environment?

In fact, the reason our sales teams knowledge is so extensive, is because every member has been trained ‘hands on’ in the actual manufacturing process so you can be assured of receiving the best advice on every aspect of your purchase. If you are lucky enough, you may actually get to meet the very person who will manufacture your mattress when you visit
one of our showrooms!

It is well known that a person’s overall quality of life and wellbeing can be greatly enriched by ensuring that they have a great nights sleep and at Feather & Springs we know we can make this happen for you. Suffering sleep deprivation on a bed that is too warm or too uncomfortable can lead to fatigue and an overall feeling of tiredness. This is why we have created a select group of mattresses which we know you will love! They have been beautifully designed using only the finest of locally sourced materials and are manufactured by our very own team of skilled craftsmen in our workshop in Morecambe. Every mattress in our range is hand crafted using both traditional and modern methods and is subject to thorough quality control checks during the manufacturing process. This means that when you take ownership of a Feather & Springs mattress, not only are you assured of enjoying a product that offers exceptional comfort and lasting durability, but also a product that allows you to
discover a whole new you!

All this, backed up with an aftersales and delivery service second to none, we guarantee that once having visited us you would not want to go anywhere else!

 

 

 

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