Delivery service with focus on excellence.
Having a new mattress or bed delivered is an exciting day and we want to make you feel very special.
Our focus on customer service and experience never ends! From the second you walk through our showroom door, through the full guarantee period and beyond we are here to ensure you get the best nights sleep of your life, night after night. Not forgetting the odd Nana nap too!
Our local delivery service is no exception to this. Our dedicated 2 man team of porters will arrive in a smart uniform in our sign written van.
They will ask to see the room where your new mattress or bed is going to be installed. Checks will be made for access and any hazards or possessions that may need to be moved.
If we are removing your old mattress or bed (see below for details on this service), then we will remove that first before installing your new mattress or bed.
Your porters will then remove all packaging and wrapping to be recycled at no extra cost to yourself.
Should you wish us to remove an old mattress or bed then there is a landfill fee to pay, which is £25. This service will be discussed with you either in our showroom or you can select this option during checkout on our website.
When installation is complete you will be presented with a care instruction sheet to keep safe. This will ensure you get the very best from your Feather & Springs mattress or bed for many years.